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Have a question about an order, a custom request, or just want to say hello? We'd love to hear from you.

Common Questions

How far in advance should I order?

We need at least 2 weeks lead time from your order date. For peak graduation season (May–June), order as early as possible.

Can I pick specific colors?

Absolutely! You pick up to 3 ribbon colors when you order. Browse our full color palette on the Colors page.

Do you ship outside Arizona?

Yes — we ship nationwide. Select your shipping option at checkout. Local pickup is free for the Phoenix/Chandler area.

Can I add a name or graduation year?

Yes! Each order includes personalization options — name, school, graduation year, and money flowers.

How do I track my order?

Use our Track Order page — enter your order ID from your confirmation email and the email you used at checkout.